1. Information We Collect
Personal Information: We collect your name, contact details, address, and payment information to fulfill your orders and bookings.
Location Data: We collect location data to provide accurate deliveries, cab bookings, and parcel services.
Device & Usage Data: Includes IP address, device details, and activity logs for better performance and support.
Analytics: We use Google Analytics to understand user behavior and improve app performance.
2. How We Use Your Information
- To process and deliver your orders
- To facilitate cab and parcel services
- To send confirmations, notifications, and updates
- To enhance user experience
- To comply with legal requirements
3. Sharing of Information
We do not sell your data. We may share it with vendors, cab drivers, delivery agents, payment providers, or legal authorities if required.
4. Data Retention
Your data is stored only as long as needed to provide services or meet legal obligations. You may request account/data deletion by contacting us.
5. User Rights
You can request access, correction, deletion, or restriction of your personal data. We adhere to Indian IT laws and practices.
6. Security
We take reasonable security measures to protect your data but cannot guarantee complete safety against cyber threats.
7. Children’s Privacy
Our app is not intended for children under 13. We do not knowingly collect data from minors.
8. Third-Party Links
Jiban may contain links to external services. We are not responsible for the privacy practices of those websites.
9. Contact Us
If you have any questions or requests regarding this Privacy Policy, contact us:
Owner: Jiban Services
Email: support@jiban.site
Address: Tripura, India
10. Changes to Policy
We may update this policy. Any updates will be posted here with the new effective date.