Privacy Policy
1. Information We Collect
Personal Information: We collect your name, contact details, address, and payment information to process your orders and bookings.
Location Data: We collect location information to enable accurate deliveries, cab bookings, and parcel tracking.
Device & Usage Data: Includes IP address, device details, and interaction logs for performance monitoring and security improvement.
Analytics: We use analytical tools like Google Analytics to understand usage patterns and enhance app experience.
2. How We Use Your Information
- To process and deliver your orders and bookings
- To provide cab, clinic, and parcel services
- To send notifications, confirmations, and updates
- To personalize and enhance user experience
- To comply with applicable legal requirements
3. Sharing of Information
We do not sell your personal data. However, we may share it with vendors, cab drivers, delivery agents, payment partners, or authorities when necessary for service delivery or legal compliance.
4. Data Retention
Your data is retained only for as long as required to deliver services or comply with legal obligations. You may request data deletion or account removal by contacting us.
5. User Rights
You can request access, correction, deletion, or restriction of your personal data. We follow data protection obligations as per applicable Indian IT laws and best industry practices.
6. Security
We implement reasonable technical and organizational safeguards to protect your information. However, no digital platform is completely immune to risks, and we cannot guarantee absolute security.
7. Children’s Privacy
Jiban is not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware of such collection, the information will be deleted promptly.
8. Third-Party Links
Our app may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those websites. Please review their policies before using them.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Owner: Jiban Services
- Email: support@jiban.site
- Address: Tripura, India
10. Updates to this Policy
We may update this Privacy Policy periodically. Any changes will take effect immediately upon posting on this page, with the revised effective date mentioned above.