Terms & Conditions

Effective Date: 23 March, 2025  |  Company: Jiban (Sole Proprietorship)  |  Address: Tripura, India

Terms & Conditions

1. Introduction

Welcome to the Jiban App. By accessing or using our app, you agree to be bound by these Terms & Conditions. If you disagree with any part of the terms, please do not access the service.

2. Services Offered

Jiban provides a digital platform to order food, groceries, and e-commerce products, as well as to book cabs and request parcel deliveries. We reserve the right to modify, enhance, or discontinue services at any time without prior notice.

3. User Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.

4. Orders & Payments

All orders placed through Jiban are subject to availability and vendor confirmation. Payments must be made through approved gateways. Prices may vary by vendor, city, or service provider.

5. Cancellations & Refunds

Cancellation and refund terms depend on the nature of the service. Please review the applicable cancellation policy before confirming your order or booking.

6. User Conduct

Users agree not to misuse the platform, engage in fraudulent activities, or violate applicable laws. Any violation may result in immediate suspension or termination of access without notice.

7. Intellectual Property

All content, designs, and data on the Jiban app are owned by Jiban and protected under intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

Jiban is not liable for any direct, indirect, or incidental damages resulting from your use or inability to use our services, including delivery delays, order cancellations, or service interruptions.

9. Termination

We reserve the right to suspend or terminate your access to the app at our discretion, without prior notice, for any violation of these terms or misuse of the platform.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes will fall under the jurisdiction of courts located in Tripura, India.

11. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

12. Updates to Terms

Any revisions will take effect immediately upon being posted on We may update these Terms & Conditions from time to time. this page, and the revised date will be updated accordingly.