Terms & Conditions
1. Introduction
Welcome to the Jiban App. By accessing or using our app, you agree to be bound by these Terms & Conditions. If you disagree with any part of the terms, you may not access the service.
2. Services Offered
Jiban provides a platform to order food, groceries, e-commerce products, book cabs, and request parcel deliveries. We reserve the right to modify or discontinue services at any time.
3. User Accounts
To access certain features, you may need to register an account. You are responsible for maintaining the confidentiality of your account and all activities under it.
4. Orders & Payments
All orders placed through Jiban are subject to availability and confirmation. Payments must be made through approved gateways. Prices may vary based on vendor or service provider.
5. Cancellations & Refunds
Cancellation and refund policies vary depending on the type of service. Please refer to the cancellation policy provided before confirming any order or booking.
6. User Conduct
Users agree not to misuse the app, engage in fraudulent activities, or violate any applicable laws. Violations may result in termination of your access without notice.
7. Intellectual Property
All content, design, and data on the Jiban app are the property of Jiban and protected under intellectual property laws. Unauthorized use is strictly prohibited.
8. Limitation of Liability
Jiban shall not be liable for any direct, indirect, or incidental damages resulting from your use or inability to use our services, including delays, delivery issues, or service unavailability.
9. Termination
We reserve the right to suspend or terminate your access to the app at our discretion, without prior notice, for violation of these terms or any misuse of the platform.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in Tripura, India.
11. Contact Us
If you have questions regarding these Terms, please contact us:
Owner: Jiban Services
Email: support@jiban.site
Address: Tripura, India
12. Updates to Terms
We may revise these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.